Privacy Policy

Nails by Nikki
Last updated: 24 October 2026

1. Your Privacy

At Nails by Nikki, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect information provided through our website, online booking system and salon services.

2. Information We Collect

When you make an appointment or contact Nails by Nikki, we may collect:

Your name, email address and telephone number.
Appointment details and booking history.
Information relevant to providing your requested beauty treatment, including consultation and consent information.
Payment and deposit records.
Messages or enquiries you send to us.

3. How We Use Your Information

We use your information to:

Manage and confirm appointments.
Send booking confirmations and appointment reminders by email or SMS.
Contact you about changes to appointments.
Process and record deposits and payments.
Provide appropriate salon services and maintain necessary client records.
Respond to enquiries and improve our services.

We do not sell your personal information.

4. Online Bookings and Payments

Our website uses Wix and Wix Bookings to manage online appointments.

Booking information may be processed and stored through Wix and its service providers.

Nails by Nikki accepts payment by cash or direct bank transfer, including PayID. We do not collect or store customers' credit card details directly.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to support website functionality, improve the browsing experience and understand how visitors use the website.

Some third-party services, including embedded content, may also use cookies.

Where applicable, visitors can manage their cookie preferences through the cookie consent banner on our website.

6. Sharing Your Information

We may share information with trusted service providers where necessary to operate our website, manage appointments or deliver communications.

These providers may include Wix and services used for email or SMS reminders.

We may also disclose information where required by law.

7. Storage and Security

We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure.

Information is retained only for as long as reasonably necessary for business, recordkeeping or legal purposes.

8. Accessing or Correcting Your Information

You may contact Nails by Nikki to request access to, or correction of, personal information we hold about you.

You may also contact us with questions or concerns about how your information is handled.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or privacy practices.

The latest version will be available on our website.

10. Contact Us

Nails by Nikki
Brisbane, Queensland, Australia
Website: www.nailsbynikki.com.au
Email: nailsbynikki101@gmail.com